Privacy policy

1. Introduction
The company ArrsLog d.o.o., with headquarters at ArrsLog d.o.o. (hereinafter: ArrsLog d.o.o.), OIB: 20246776105 is the manager of the personal data collection in accordance with the provisions of the Personal Data Protection Act (Official Gazette 103/03, 118/06, 41/08, 130/11, 106/12).
At ArrsLog d.o.o. we respect the privacy of every user who visits our website, communicates with us or buys our products.

The following statement describes which data ArrsLog d.o.o. collect and how they will use that data. You will also find out what you need to do if you want your personal data, collected or saved during your previous visits to "ArrsLog d.o.o." website, removed.

All your personal data that ArrsLog d.o.o. collected through the website on which this Statement is located and using other forms of electronic communication that contain / refer to this Statement are collected, processed and stored in accordance with the terms of this Statement, as well as the valid regulations of the Republic of Croatia on the protection of personal data.

2. The right to choose
It is the right of every website user to choose how to use this website.
The user can visit the website without providing any personal data with the help of which his/her identity can be determined, in such a way that he/she does not fill in any forms or fields with personal data and does not use the available individualized services.

If the user of the website decides to provide his personal data, he has the right to view and correct this data at any time when accessing the website. Certain parts of the website may request the user's consent for a certain way of using personal data, and the user has the right to give or withhold consent to the processing of data for the respective purpose.

If the user has given consent for the use of special services or methods of communication, such as the delivery of electronic newspapers (eng. e-newsletter), the consent can be revoked at any time and unsubscribed from the list of recipients by following the instructions contained in each communication. If the user wishes to revoke consent and unsubscribe from the list of users/recipients of a certain service/information, ArrsLog d.o.o. will immediately act in accordance with such a request from the user, in that it may request additional information from the user before processing the respective request in order to improve the services.

3. Protective measures
ArrsLog d.o.o. uses technological and security measures, rules and other procedures to protect the personal data of users of this website from unauthorized access, misuse, disclosure, loss or destruction. In order to ensure the confidentiality of data about website users, ArrsLog d.o.o. uses industry standard safeguards, such as firewalls and password protection. However, the user is obliged to ensure that the computer he uses is safe and protected from malicious software such as Trojans, computer viruses and worms.

The website user is aware that without adequate security measures (for example, safe configuration of the Internet browser, updated antivirus programs, personal firewall programs, not using programs from suspicious sources) there is a risk that the data and passwords used to prevent access to personal data may be disclosed to unauthorized to third parties.

4. Method of collecting personal data
ArrsLog d.o.o. collects personal data of the users of this website, which can be used to determine their identity (name and surname, address, telephone number, e-mail address.) in one of the following ways:

1. if such personal data are voluntarily provided by the users of this website during registration.

2. by automatic collection of certain types of information by ArrsLog d.o.o. or third parties, "ArrsLog d.o.o." subcontractors that are generated whenever users visit this website and when exchanging e-mails. The technology that can be used in this is, for example, server logs / IP addresses, cookies, Web Beacon and third-party tools.

Server logs / IP addresses: An IP address is a number assigned to a user's computer every time it accesses the Internet. Identification of personal computers on the Internet is done using IP addresses that enable computers and servers to recognize each other and establish communication. ArrsLog d.o.o. collects IP addresses for the purpose of managing the system and forwarding consolidated information to third parties solely for the purpose of statistical analysis and monitoring of website functions.

Web beacon: On the website or e-mails of ArrsLog d.o.o. may use Internet technology called Web beacon (also known as "action tags" or "clear GIF technology") Web beacon is a tool used in analyzing the effectiveness of a website , for example, by measuring the number of visitors to the website or the number of visitors who visited certain key settings on the website.

Web beacons, cookies and other technologies for monitoring and analyzing user behavior patterns do not automatically generate data that can be used to determine the user's identity. Only if the user voluntarily provides personal information by which he can be identified - for example, by registering or sending e-mails - the mentioned automatic tracking technologies can also be used to obtain further information about the use of the website and / or interactive e-mails in order to provide better services to users Web pages.

5. Purpose of collecting personal data
If you entrust us with your personal data, we can keep and use that information for the following purposes:

• Your data will be used for the purpose of processing your orders and ensuring efficient shopping,

• we may save and process data in order to better understand your needs and improve our products and services accordingly,

• we may retain information about your previous purchasing activities in order to better equip our website for your future purchasing activities.

All your data will be securely stored for the duration of your cooperation with us. If at any time you want to find out the information we have about you, request it via and we will provide it to you.

6. Use of cookies
The use of cookies is one of the ways in which we collect your personal data automatically, whenever you visit this website when exchanging e-mail messages. A cookie is a small text file that is generated by the website's server and that the browser automatically saves on the user's computer's disk every time the user accesses a certain website.

Cookies uniquely identify the visitor on the website.
Cookies allow us to store data on the server for the purpose of improving your user experience, for the purpose of analyzing the use of the website and monitoring its functionality. Most Internet browsers are set to receive cookies, so you can independently regulate the reception of cookies by setting your browser to reject all cookies or to notify you when a cookie has been sent.

However, we draw your attention to the fact that certain parts of the website will not be able to function properly if the receipt of cookies is blocked, so ArrsLog d.o.o. excludes any responsibility for any loss of functionality and/or quality of website content due to your choice of regulation of receiving cookies.

By accessing or using this website, you confirm that you have read, understood and that you agree to the processing of personal data and the possibilities regarding the use of cookies included in this Statement on the method of collection, protection and use of personal data.

Data privacy
ArrsLog d.o.o. cooperates with other legal entities to provide services on behalf of this website, such as website management and data analysis. Such persons will have access to your personal information only to the extent necessary to perform their services for us and are not allowed to use it for any other purpose.

ArrsLog d.o.o. reserves the right to share your personal data with third parties if it believes it is necessary to:

(a) comply with the requirements of the law or satisfy legal process served on us;

(b) protect or defend our legal rights or property and our users; or

(c) investigate, prevent or take measures regarding illegal activities, possible fraud, situations involving potential threats to the physical safety of a person or violation of the terms and conditions of use of the website

7. Use of data for direct marketing purposes
Without your express consent, ArrsLog d.o.o. will not enable the use of personal data collected through this website to third parties for their own direct marketing purposes.

8. Links to other websites
This website may contain links to other websites that may offer useful information to users of this website. This Statement does not apply to those pages and ArrsLog d.o.o. is not responsible for the rules on the protection of personal data contained on those pages or for the content of those websites.

9. Protection of minors
ArrsLog d.o.o. does not collect personal data about minors (defined as persons under the age of 18) without the prior, express written consent of her/his legal representative. The respective legal representative has the right, at his own request, to review the data provided by the minor and/or request the deletion of such data.

10. Changes and Updates
By using this "ArrsLog d.o.o." website, you agree to the stated Statement, if you do not agree with such conditions, please do not use our website. In ArrsLog d.o.o. we reserve the right to change all of the above at any time.
Your continued use of our website after the publication of changes to our Statement on the collection and use of personal data will mean your acceptance of those changes.

11. Right to information - Personal Data Protection Officer (GDPR)
If you have any questions regarding our personal data protection policy or the processing of your data, please feel free to contact our Personal Data Protection Officer at the e-mail address: